At Amplified Wear, we take pride in crafting top-notch custom gear and digital awesomeness. We’re all about Amplified Quality, Amplified Style, but we get it—sometimes things don’t go as planned. So, let’s talk returns and refunds (or lack thereof, because we’re not Amazon, folks).

Custom Orders – No Takebacks, But We’ll Fix It!

Every custom order is made just for you, like a tattoo for your wardrobe—once it’s on, it stays. Because of this, we do not offer refunds on custom items. However, if we botched something (wrong design, misspelled name, or a misprint that wasn’t part of the rockstar aesthetic), we’ll replace it faster than a drummer can count off a song.

Digital Purchases – No Refunds, No Exceptions

Digital products are like concert tickets—once you have them, you can’t return them. All sales on digital items are final, and there are no refunds. This ensures we protect our digital designs and creative work.

General Returns – The 7-Day Rule

We accept returns on non-custom, non-digital items within 7 days of delivery. The item must be in brand-new, never-worn, never-washed condition—like it just left our shop. If it looks like it went on tour with you, we can’t take it back.

How to Return:

1. 1. Email us at contact@amplifiedwear.com within 7 days of receiving your item.
   2. Wait for our green light before shipping it back. Unapproved returns will be sent back to you with a polite (but firm) “nope.”
   3. Mail the item to:
                Amplified Wear
                817 Mallard Trl
                Murphy, TX 75094
   4. Unless we made a mistake or the item is defective, you cover return shipping costs. We’re not a megacorp, just a bunch of hardworking folks making killer merch.

The Fine Print (AKA, The No-Nonsense Part)

• Custom orders are final sale and eligible for replacement only in case of defects or errors.
• Digital purchases are non-refundable under any circumstances.
• Items returned after 7 days or not in new condition will be rejected.
• Shipping fees for returns are non-refundable. If you got free shipping on your order, that’s on us, but we can’t refund what we never charged.

FAQs – Because We Know You’ll Ask

1. Why can’t I get a refund on custom orders?
Because it’s made just for you. We can’t resell a shirt with your band’s logo or Uncle Joe’s retirement party design. If there’s an issue, though, we’ll replace it.

2. Can I return a custom order?
Nope. But if there’s a problem with it, hit us up—we’ll make it right.

3. Why are digital purchases non-refundable?
Once you get a digital file, you have it forever. There’s no way for us to take it back, so we have to keep things final.

4. What if my item arrives damaged or defective?
We’ll replace it. No fuss, no drama. Just email contact@amplifiedwear.com with your order details and a photo of the problem.

5. How long does it take to process a return?
Once we get your item back, we’ll inspect it and process the return within 5–7 business days. We’re fast, but we’re not wizards.

Got questions? Hit us up at contact@amplifiedwear.com. Otherwise, rock on and wear your Amplified gear with pride! 🤘